Management

Mill House Properties offers only full-service leasing and management for our rental owners. Our new fee structure is listed below, along with the services that our full-service plan includes. Additional owner fees are listed under Additional Services.

• Our monthly management fee is 10% for all properties.
• Start up marketing fee of $250.00
• Tenant procurement fee of first month’s rent
• 12-month renewal fee of half a month’s rent

Service Includes

• Post your property on all web sites (MLS, ChapelHillRent.com, Rentals.com and thirty other affiliate web sites)
• Install yard sign and lock box (as needed)
• Post flyers through Poster Guys of Chapel Hill and Carrboro
• Respond to potential tenants and perform tenant screening
• Receive and process applications
• Pull credit report or get Parental Guarantee for students
• Pull employment history and residence history
• Negotiate lease terms
• Prepare lease and move-in documents
• Meet tenants for lease interview and signing
• Collect rent each month
• Respond to maintenance calls
• Schedule property visits, as needed
• Handle bounced checks
• Handle neighbor complaints
• Handle HOA violations
• Handle unauthorized occupants
• Handle late rents, skips, abandonment and evictions
• Complete move-out inspections
• Handle security deposit collections and refunds
• Send out end-of-year 1099 forms

Additional Services

• Early termination/transfer fee, $500.00 per property
• Set up ACH deposits, $25.00
• Quarterly advertising fee, $45.00 per quarter
• Key locating fee, $25.00 (if not provided by owner)
• Property make-ready list fee, $50.00
• Oversee owner’s vendor fee, $50.00 per site trip
• Leasing bonus to outside brokers, $250.00
• Special HOA signage fee, $50.00
• Nuisance trip fee, $35.00
• Change of utility fee, $35.00
• Stop payment fee, $35.00
• Re-issue check fee, $35.00
• Mortgage payment fee, $5.00 per month
• Out of cycle statement fee, $35.00
• HOA payment fee, $5.00 per month
• Annual inspection fee, $35.00 (performed in spring)
• Unscheduled property visit fee, $35.00
• Meet someone at property fee, $35.00 (ie. appraiser, inspector, etc.)
• Copies of old statements fee, $35.00
• Court appearance fee, $75.00

* These are one-time fees unless otherwise noted
* Fees will be deducted from rent the month services are rendered
* Owners are responsible for all legal fees if legal action is necessary

Disclosure of fees

All rent belongs to the Owner; all other fees, including but not limited to application fees, late fees, collection and administration fees, bad check charges, forfeited reservation deposits and interest on trust accounts shall be the property of the agent.

Agent may pay (and receive) referral fees, commissions, rebates and bonuses to (and from) outside real estate agents, tenant referral companies, rental relocation companies, multiple listing companies, builders, developers, contractors and vendors who assist the agent in marketing, showing, monitoring, leasing, managing and maintaining the properties.

By choosing Mill House you can feel confident that your investment property is in good, caring hands. We view our properties regularly and make suggestions to our owners about preventative maintenance. We look forward to providing you the best property management in town here at Mill House Properties.